FAQ – Printing Services

Top 20 Frequent Questions
Print & Copy Services get asked

Find answers to the most commonly asked questions we receive at Copy Central Glendale about our printing services and file facts. If you can’t find what you’re looking for please don’t hesitate and contact us. We’re happy to help.

About Print Files
What file formats do you accept?

We accept PDF, JPEG, TIFF, PNG and PSD files. For best results, please ensure your files are high-resolution and properly formatted.

How should I prepare my files for printing?

Ensure your files have a minimum resolution of 300 dpi, including bleed and crop marks if necessary. We recommend saving in RGB color mode for a richer color reproduction.

Can you match the colors on my screen exactly?

Due to differences between screen displays (RGB) and print colors (CMYK), exact matches aren’t always possible. We recommend requesting proof for color-critical projects.

How can I submit my files for printing?

Files can be submitted via our online upload portal on our website, email, or USB drive.

What is bleed, and why is it important?

Bleed refers to the extra margin around your design that ensures no unprinted edges appear after trimming. Typically, a 0.125-inch bleed is recommended.

About the Process
What is the typical turnaround time for print jobs?

Turnaround times vary based on the project’s complexity and volume. Standard jobs are usually completed within 2-3 business days.

Do you offer same-day or rush printing services?

Yes, we offer expedited services for certain products. Please contact us directly to discuss your specific needs and timelines.

What payment methods do you accept?

We accept major credit cards, debit cards, and cash payments. Business accounts can be set up upon request.

Do you offer delivery or shipping services?

Yes, we provide local delivery and can ship orders nationwide. Shipping fees will apply based on the destination and order size.

Is there a minimum or maximum order quantity?

We accommodate both small and large orders. Whether you need a single copy or thousands, we’ve got you covered.

Do you offer discounts for bulk orders?

Yes, we provide volume discounts for larger orders. Contact us for a custom quote based on your specific needs.

About our Services
Can I get a proof before final printing?

Certainly! We can provide digital or physical proofs to ensure everything meets your expectations before proceeding with the full run.

Do you offer large format printing?

Yes, we specialize in large format printing for items like banners, posters, architectural drawings and fine art reproductions (giclee)

Can you scan and digitize documents?

Yes, we provide scanning services for documents of various sizes, including large format items, and can deliver them in digital formats like PDF.

What types of paper and finishes do you offer?

We provide a variety of paper stocks, including glossy, matte, uncoated, and specialty papers.

Can you print on specialty materials or products?

We can print on various specialty materials, including vinyl, canvas, and more. Let us know your requirements, and we’ll find the best solution for your project.

What binding options do you provide?

We offer several binding methods, including coil binding, wire-o binding, saddle-stitching, perfect binding, and velo binding.

What is the difference between digital and offset printing?

Digital printing means prints are produced on a digital printer such as Xerox, Canon, etc. It’s ideal for shorter runs and quick turnarounds. Offset printing utilizes large presses based on screens, films and ink mixing. It’s cost-effective for larger quantities and offers consistent high-quality results but production times are longer.

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